Our Client Portal serves as the central repository for occupational health documentation, management information and key contact details. It pulls everything together so you have one, secure access point for all OH‑related information.
Document storage and clinic outputs by location
Spend visibility and utilisation by site
“How to” guides for navigating OPAS and the portal
Real‑time diary access for key Clarity contacts
If an issue arises, you can raise a ticket through our Customer Services Team directly from the portal. This provides faster access to support and greater visibility over resolutions.
Operational Performance at a Glance
The MCOP Report provides a concise overview of how your occupational health provision is performing against key metrics, including:
Clinic capacity and scheduled appointments (minutes)
Appointments attended and missed appointment cost
Clarity attendance percentage and days on site
Individual employees scheduled, attended and DNA
OH provision utilisation percentage
Linking Data to Decision-Making
MCOP transforms clinic activity into clear indicators that help you:
Identify where DNAs are impacting cost and utilisation
Track trends across locations and teams
Support proactive scheduling and capacity planning
Demonstrate value and performance to internal stakeholders
Spot Emerging Issues Earlier:
Beyond running clinics, we provide health surveillance trend data that helps employers spot emerging issues sooner. Trend reporting supports earlier interventions and links surveillance outcomes to wider health, safety and people strategies.
Aligning with Health, Safety and HR:
Our reporting is designed to be meaningful to Health and Safety, HR and operational teams, giving each stakeholder group the insight they need to support policy, culture and workforce wellbeing.
Management Referrals Insight:
Percentage of management referrals by reason is captured and visualised so you can understand the key drivers behind referrals – such as MSK, stress, attendance or performance‑related factors.
A More Connected Occupational Health Model
By combining managed scheduling, proportionate surveillance, proactive reporting, clear governance and stronger links to wellbeing, our reporting and portal model is designed to deliver meaningful value across your organisation – reducing administrative burden and strengthening both compliance and operational readiness.
See how the Clarity Client Portal and MCOP Report can transform your visibility over occupational health performance and utilisation.
