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Absence from work is a growing concern. Work related ill-health can happen in any business, whatever its size.
The key to successful management is a clearly defined process with identifiable trigger points and a resolutions-based service that is directive. This will help to reduce disruption, loss of productivity and management time dealing with absence issues.
Early intervention through our highly experienced Occupational Health Advisors, will help to facilitate the much faster return to work, of employees off sick or experiencing issues in the workplace. Consultations are based on the use of detailed questioning and previous medical history. We can provide telephone-based assessments, face to face assessments and video consultations. Positive management of occupational health issues, can lead to savings many times greater, than the investment needed to achieve this.
Case Conferencing Model
Our Case Conferencing model ensures that managers are carefully guided through the referral process enabling them to take full control of the consultation process.
Informed consent is obtained from the employee.
By asking key questions on the referral form the OHA will recommend the most appropriate interventions, resolving issues more effectively.
Our online system enables you to:
There will be times when an employee needs additional support to help them manage the challenges they face when returning to work or whilst at work.
Clarity work with a network of Counsellors, Physiotherapists and Occupational Health Physicians across the UK with varying specialisms to support employees with diverse occupational health needs.
All specialists are highly experienced, trained and qualified in their area of expertise, belonging to the relevant faculty or association.
Clarity will support and manage issues relating to sickness absence, reviewing trends within the business and developing strategies to overcome problem areas.
Occupational Health is concerned with the effects of health on work and work on health, considering an individual’s health, and fitness to perform certain jobs/workplace tasks.Your employer is committed to looking after your health and wellbeing and developing a healthy working environment, keeping you safe.
There are several reasons why you could have been referred. The most common are:
A referral into OH also gives you the opportunity to talk over, in confidence, any concerns you might have about your health, in relation to your work, with an experienced OH professional.
Occupational Health will liaise with your employer and arrange a date and time for the consultation with an Occupational Health Advisor (OHA) or an Occupational Health Physician (OHP).
The consultation may be conducted over the telephone, face to face or via video conferencing.
The OHA/ OHP will verbally re-confirm your consent at the time of consultation. The management report will be based on the information you provide at the time of consultation, including any support information such as Consultant reports, and the questions on the referral form asked by your employer. The report may include the following information:
Further reviews may be required to most effectively assist with recovery and/or return to work.
In order to conduct the consultation and issue a report to your employer we will require your consent in writing. You have the option to view the proposed report before it is released to your employer. If, however, you do not consent to the consultation, and/or the release of the management report, your employer will use other information available to them when making business decisions. This may mean that they do not have the best available information to make decisions that may affect you and your health at work. Please note that you can withdraw your consent at any point in the process.
Any clinical information taken during the consultation will be stored securely and confidentially by Occupational Health. Your employer does not access to this information.
The only medical information contained within the report is directly related to your fitness for work and the reported medical condition, injury or illness. This will generally include such information as the nature of the condition and its impact on your functional work capability.
All medical information will remain confidential. The only exception to this rule will be if the OH professional believes that failure to do so may exposure the individual or others, to risk of death or serious harm. In this circumstance, Clarity will act within the guidance of the General Medical Council.
The next stage of the process will depend upon your employer, however, often a Manager/HR will arrange to meet with you to discuss the OH report and any recommendations that have been made within it. Recommendations given to your Manager/HR by the OH on adjustments, phased return to work programs, duties and hours are advisory only. These will be discussed with you by your employer.
