Continuous Improvement

Continuous improvement is a company culture that encourages all Clarity employees to look for ways to enhance the business’s operations. This includes suggesting ideas to improve efficiencies, evaluating current processes, and finding opportunities to cut unproductive work.

We ensure that we have both internal and external assurances, that our systems of clinical governance are operating effectively and in a continuous fashion.

We encourage independent scrutiny and challenge of our processes.

😀 What have we done well?

We’re always pleased to hear from clients who’ve enjoyed our services as it helps us to focus on the things we’re doing right and continually improve.

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☹️ Where do we need to improve?

When things go wrong it’s important to know why. That’s why we take your complaints seriously, as it helps us improve our service for the future.

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Amazing Service Delivery

Nice pleasant and professional guy Happy with everything here well within arrival time etc

Excellent Service

Excellent Service. Very informative and all the ops understood what was said to them.

Smooth & Concise

Punctual and all went very smoothly. Our Technician last night 7/12/22 also sent me an email highlighting the fact that we have someone requiring a Tier 3 assessment for HAVS. This is brilliant, the technician has given me feedback on the health checks.