Occupational Health Questionnaire Guide

This guide outlines the end-to-end process for submitting and managing an occupational health referral with Clarity.

The manager must complete the referral request form in full using the link below:

Referral Form:

Key requirements:

Once submitted, the form is automatically returned to Clarity for processing.
No additional action is required from the manager at this stage.
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Upon receipt, Clarity will:

After the referral is logged in OPAS:

The employee has 15 days from the date of issue to complete and submit the questionnaire
After 15 days, the link will expire automatically
If expired, a new referral may be required

Clarity operates to the following service-level targets:

1. Referral Processing

Within 48 hours of receiving the manager request, Clarity will issue the questionnaire link to the employee

2. Certificate Turnaround

Within 48 hours of receiving the completed questionnaire, Clarity will:

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